How To Choose a Pest Control Company
The most important step in the pest control process is hiring the right company for you. Important factors can include the company's qualifications, its treatment methods, experience and reviews, and of course the cost of services.
Below, we discuss each of these factors in more detail.
Does the company have a valid license and permits to perform pest control?
While the United States Environmental Protection Agency (EPA) sets the minimum competency standards for pesticide applicators, licensure is handled at the state level. All pesticide applicators (and those who supervise them) in Illinois must be licensed by all the necessary state regulatory agencies.
Is the company a member of any professional organizations?
Pest control companies also have the option to obtain additional certifications such as the GreenPro Service Certification. This certification is granted once a company has proven that its treatment methods are more environmentally friendly and demonstrated that it also maintains certain other standards, such as up-to-date training for employees. A company can also earn other certifications from QualityPro or similar trade organizations to further support its methods and practices.
Pest control companies can also obtain membership in professional organizations. Joining an organization like the National Pest Management Association (NPMA) or a state-level organization grants a pest control company access to resources and education, in addition to a network of professionals with whom to compare best practices. Joining organizations like these is not required, but it can help show that a company follows industry best practices.
Professional Experience and Specialties
You can get some insight into a pest company's experience level by looking at how many years it has been in business. Local reviews and the company's own website can also clue you in as to whether the company has the experience needed to deal with the specific species of pests invading your home. You can reach out to a representative directly to learn this information if it is not available online.
Reviews and Recommendations
You can look up a company's rating on the Better Business Bureau (BBB), explore reviews on local review sites or social media, or check the standing of its license via the Illinois licensing board.
Cost of Services and Guarantees
Pest control costs can vary based on things like your location, the type of pest being treated, the size of your house, and other factors.
When considering the cost of services, you should verify whether a company offers free on-site estimates as part of its services. This can inform you whether the company fits into your budget. Also consider what guarantees a company offers: If the problem is not resolved, or if it returns, does the company provide additional treatment until the issue is handled satisfactorily?
Safety and Treatment Methods
Your preferences regarding safety for yourself, your children, your pets, and the environment may influence which provider and treatment methods you choose.
Safety
Be sure to ask your pest control provider if they will be using low toxicity or non-toxic pesticides, and if not, ask what precautionary measures they plan to use. Any pesticide that presents above a minimum risk needs to be registered with the EPA. Your pest technician should be able to provide information about all of the pesticides to be used, in addition to how safe they are around people and pets.
Treatment Methods
Many companies have started making the switch to using more natural and greener treatment methods before (or instead of) harsh chemical pesticides. Some utilize a program called Integrated Pest Management (IPM). The steps of IPM are as follows:
- Identify the source of the pest problem and determine whether immediate action is needed.
- Determine the best and safest course of action.
- Use a combination of physical, cultural, biological, and mechanical controls to manage the pest problem.
- Use chemical controls only if needed, and always with other solutions for effective long-term pest management.
- Evaluate outcomes and continue with additional pest control services as needed.