How To Choose a Pest Control Company
Hiring the best company for you is the most important step in the pest control process. You might take into consideration a company's qualifications, methods, years of experience, customer reviews, and service prices.
Below, we discuss each factor in more detail.
Does the company have a valid license and permits to perform pest control?
The United States Environmental Protection Agency (EPA) sets minimum standards of competency for pesticide applicators, but licensure is regulated at the state level. All pesticide applicators and supervisors in Illinois must be licensed through the proper state regulatory agencies.
Is the company a member of any professional organizations?
Pest control companies can earn the GreenPro Service Certification, which requires that a company show that its practices are eco-friendly and that its employees receive up-to-date training. Trade organizations such as QualityPro offer additional certifications. While not required, these can help show that a company is reputable.
Pest control companies can also become members of professional organizations. Joining an organization such as the National Pest Management Association (NPMA) or a state-level organization gives companies access to resources and education, and a professional network to compare best practices with. Joining one of these organizations is not mandatory, but it can help show that a company follows industry best practices.
Professional Experience and Specialties
You can get some insight into a pest control company's level of pest management experience by seeing how long it has been in operation. Local reviews and the company's own website can also clue you in as to whether a company has experience dealing with the specific species of pests that are afflicting your home. You can always contact the company directly to learn this information if it is not available online.
Reviews and Recommendations
You can look up a company's rating and reviews on the Better Business Bureau (BBB), explore social media and local review sites to learn what others in your area have to say, or verify its license standing via the Illinois licensing board.
Cost of Services and Guarantees
Pest control costs can vary based on things like your location, the type of pest being treated, the size of your house, and other factors.
When considering the cost of services, you should first look into whether a company offers free on-site estimates as part of its process. This can inform you whether the company fits into your budget. Also look into what guarantees a company offers: If the problem is not resolved, or if it returns, does the company promise to offer additional treatment until the problem is satisfactorily handled?
Safety and Treatment Methods
Keeping yourself, your family and your pets safe is an important consideration when choosing a pest control provider. You may also prefer a provider that employes eco-friendly practices.
Safety
Make sure to ask your pest control provider if they plan to use low toxicity or non-toxic pesticides, and if not, what sort of precautionary measures they are going to use. All pesticides that are not considered minimum-risk chemicals need to be registered with the EPA. Your pest technician should be able to provide you with information about all of the pesticides they plan to use.
Treatment Methods
You can ask if your technician will start with lower-toxicity and more eco-friendly methods before using harsher chemicals.
Many companies have begun to use Integrated Pest Management (IPM) to eliminate pests while reducing personal and environmental risks. The steps of IPM are as follows:
- Identify problem pests and assess whether immediate action is required.
- Decide on the safest course of action.
- Use a combination of physical, biological, mechanical, and cultural controls to manage the pest problem.
- Use chemical controls only if needed, and always with other controls for effective long-term pest management.
- Evaluate outcomes and continue with additional pest control as needed.