5 Best Flooring Companies in Capital, IL

Popular Types of Flooring

There's a flooring material for every design preference and price point. In this section, we'll break down the most common types.

Hardwood Flooring

The appeal of hardwood floors stands the test of time. With options including oak, maple, walnut, cherry, and more, it can fit any design without sacrificing durability. Despite its allure, hardwood comes with a higher price tag. You also need to follow a consistent refinishing schedule every few years, filling in the gaps with specialty cleaners. The more time you invest in maintenance, the longer your floors will last.

Engineered Wood Flooring

Engineered wood offers you the resilience and timeless design of hardwood without the extra maintenance. Typically, it consists of a layer of real hardwood fused with a plywood substrate. While it's less likely to warp than true hardwood, it sounds more hollow to walk on and can't be refinished more than once.

Laminate Flooring

Laminate is another more affordable flooring option, consisting of a particleboard base, wood or tile finish, and protective plastic coating. It's easy to clean, scratch-resistant, and available in countless different styles and colors. However, it's more susceptible to water damage and chipping.

Vinyl Flooring

Maintenance with vinyl floors is uncomplicated. You can purchase them in luxury vinyl plank (LVP) or luxury vinyl tile (LVT) styles, with each option equally strong. They also come at a budget-friendly price point, somewhere between laminate and engineered wood.

Tile Flooring

Tile flooring is ideal for kitchens, bathrooms, and other moisture-prone areas. It provides years of life with low upkeep requirements, and is available in many patterns, colors, and materials. However, it requires intensive prep work before installation and can be cool and smooth to walk on. Pricing relies on the material you pick, with porcelain being more expensive than ceramic.

Stone Flooring

Granite, marble, travertine, and sandstone aren't just for the outdoors. Inside, they can give you a bold look and unparalleled water resistance. However, like hardwood, it can be expensive and difficult to clean.

Linoleum Flooring

Linoleum is made from cork and linseed oil and can endure for many years if maintained properly. It’s an economical option with many design possibilities. However, the softer material is easier to damage, and it's known to discolor with sunlight exposure. It’s also not suitable for areas with excess moisture like kitchens and bathrooms.

Carpet

Of all flooring options, carpet is one of the most affordable. It lends a comfortable feel to a room and reduces noise effectively. Unlike hard floors, carpet gets rid of concerns about scratches or dents, and the extra padding is much safer for young children. However, carpet requires a good amount of effort to keep clean, especially if you have pets. The fibrous material holds onto stains, dampness, smells, and allergens.

How to Choose a Capital Flooring Company

Choosing the right installer makes all the difference for your new floor's quality. We recommend assessing different companies using the following criteria.

Reputation and Reviews

The most crucial thing to research about any flooring company is its reputation. You can learn more about previous clients' experiences from review sites like Google, the Better Business Bureau (BBB), Trustpilot, and Yelp. Even the most reliable flooring installers will have both positive and negative reviews. Look for how an installer responds to complaints and interacts with others. If it works toward a satisfactory resolution and acts in good faith, that's an encouraging sign. However, if it's dismissive or has a high negative-to-positive review ratio, it's wise to avoid working with it.

Portfolio and References

Most floor installers keep portfolios of their past projects. We recommend requesting a copy so you can study the crew's handiwork. It's also good practice to ask for references from previous customers. Once you have their contact information, contact them to ask about their experiences.

Specialization and Services

Look for a company that specializes in the type of flooring you're interested in. For example, a crew might be experienced with carpet but not hardwood. A contractor's service offerings can also make a difference. At the very least, you should choose a provider that will dispose of your old flooring materials. However, installers can also offer refinishing services or design advisory.

Cost

Cost is vital to consider, but it should be less important than quality in your decision-making process. We recommend getting three to five different quotes for your flooring job to compare pricing and workmanship. Many companies offer on-site and online estimates to streamline the process.

Warranties and Guarantees

Flooring services typically come with a pair of warranties. The first one, issued by the manufacturer, covers the floor itself. The second covers the installation crew's workmanship. Depending on the installer and flooring brand you pick, warranty coverage could be limited to a fixed term. Other times, it lasts for the life of the floor. Ask a company about its warranty terms, including extensions that could give you additional coverage.

Estimated Timeline

You don't want your flooring work to last longer than needed. Get an estimated timeline up-front and ask about potential delays. Communicate your expectations clearly and secure any guarantees in writing.