How To Choose a Pest Control Company
The most important step in the pest control process is hiring the right company for you. A company's qualifications and treatment methods are important to consider, as well as its years of experience and what other customers have said. Of course, you will also want to consider cost.
Below, we dive into detail on each of these factors.
Does the company have a valid license and permits to perform pest control?
The United States Environmental Protection Agency (EPA) has set minimum competency standards for pesticide applicators, but licensing is overseen at the state level. All pesticide applicators and supervisors in Georgia need to be licensed through the proper state regulatory agencies.
Is the company a member of any professional organizations?
A pest control company can optionally apply for additional certifications from QualityPro or similar trade organizations in order to verify its methods and standards. One particular certification is the GreenPro Service Certification, which is awarded to any company that can demonstrate that its methods are more eco-friendly. Companies that receive this certification also need to maintain certain training standards for employees.
There are various professional organizations that a pest control company can belong to. While not mandatory, membership in organizations like the National Pest Management Association (NPMA) or state-level organizations help show a company's reputability. Organizations like the NPMA provide access to resources, education, and a network of other professionals with whom to discuss best practices.
Professional Experience and Specialties
For the most part, a company will list information like its years of experience and specialities on its website. Online reviews can also help you determine if a company has experience dealing with a particular pest in your area. If you're unable to locate the information you need online, you can call the company directly to get your questions answered.
Reviews and Recommendations
You can look for reviews and recommendations on social media or local review sites, verify a company's Better Business Bureau (BBB) rating, or check the status of its license through the Georgia licensing board.
Cost of Services and Guarantees
The cost of pest control can vary based on things like the type of pest being treated, your location, the size of your house, and other factors.
When considering the cost of services, you should first look into whether a company offers free on-site estimates as part of its services. This can inform you whether the company fits into your budget. Also take into account what guarantees a company offers: If the problem is not fixed, or returns, does the company promise to offer additional treatment until the issue is satisfactorily handled?
Safety and Treatment Methods
When choosing a pest control provider, you want to choose a company that will keep you, your family, and your pets safe. You'll likely also prefer a provider that is eco-friendly.
Safety
You want to ensure that you understand the precautions around pesticides used in your home, for the sake of you, your family, and your pets. Your pest control technician should provide information about all pesticides they intend to use, whether they are low toxicity or non-toxic, and (if not) what safety measures will be used. All pesticides (except minimum-risk ones) must be registered with the EPA.
Treatment Methods
Companies often begin with more environmentally friendly options before employing pesticides, following a framework called Integrated Pest Management (IPM). When using IPM, the following steps are taken:
- Identify the source of the pest problem and determine if immediate action is needed.
- Decide on the safest course of action.
- Manage the pest problem using a combination of physical, biological, mechanical, and cultural controls.
- Employ chemical controls only when required, and always with other techniques for effective long-term pest management.
- Observe the results and implement additional pest control as needed.