5 Best Flooring Companies in Norwalk, CT

Popular Types of Flooring

There's a flooring material for every design preference and price point. In this section, we'll break down the most common types.

Hardwood Flooring

The appeal of hardwood floors stands the test of time. With shades including walnut, cherry, oak, maple, and more, it can fit any design without sacrificing durability. However, it's one of the most expensive flooring materials and requires consistent maintenance. At a minimum, you'll need to use specialty cleaning products regularly and restore its finish every few years. Since it's susceptible to water damage, it's also not suitable for laundry rooms, bathrooms, or basements.

Engineered Wood Flooring

Engineered wood gives you the resilience and timeless design of hardwood without the extra maintenance. Typically, it uses a layer of real hardwood fused with a plywood substrate. While it's more resistant to warping versus true hardwood, it sounds more hollow to walk on and can't be refinished more than once.

Laminate Flooring

Laminate floors come in wood and tile finishes, but they all have a particle board base. A strong plastic coating gives them resilience against scratches and simplifies cleaning. However, it chips easily and is susceptible to moisture damage.

Vinyl Flooring

Vinyl flooring has superior moisture and fading resistance and is easy to maintain. Popular options include luxury vinyl tile (LVT) and luxury vinyl plank (LVP), with both having equal durability and long-lasting nature depending on the model you buy. Their price point sits comfortably between wood and laminate.

Tile Flooring

Tile flooring is another timeless-looking, robust option. Like vinyl, it requires minimal maintenance and is simple to clean. As such, it's perfect for areas prone to moisture like kitchens and bathrooms. However, it might not work well for bedrooms and living rooms since it's colder and less grippy to walk on. The cost differs between styles, with porcelain carrying a higher price tag than ceramic.

Stone Flooring

Stone floors are among the most waterproof available. You can choose from a variety of bold design options, including marble, sandstone, travertine, and granite. Despite its unique flair, it's not easy to clean, and long-term maintenance could be a bit more expensive.

Linoleum Flooring

With attentive maintenance, linoleum floors can persist for decades. It is a budget-friendly choice with various possibilities for personalization. However, it can easily become damaged and has been known to fade when exposed to direct sunlight. Direct sunlight also leads linoleum to fade over time, and it may not be suitable for damp locations.

Carpet

Carpet is the most affordable flooring option. It can make a space feel more homey and is great for reducing sound. You don’t have to be concerned with scratches or dents, and the cushioning makes it a safer choice for babies and toddlers. However, the fibrous material easily holds onto stains, moisture, and odors, which isn't ideal for pet owners or people with allergies.

How to Choose a Norwalk Flooring Company

Choosing the appropriate installer makes all the difference for your new floor's longevity. We recommend assessing different companies using the following criteria.

Reputation and Reviews

The most crucial thing to research about any flooring company is its reputation. You can learn more about previous clients' experiences from review sites like Google, the Better Business Bureau (BBB), Trustpilot, and Yelp. Even the best flooring installers will have both positive and negative reviews. Look for how a provider handles complaints and interacts with others. If it strives for a satisfactory resolution and acts in good faith, that's an encouraging sign. However, if it's dismissive or has a high negative-to-positive review ratio, it's advisable to avoid working with it.

Portfolio and References

Most flooring companies keep portfolios of their proudest projects. We recommend requesting a copy so you can study the crew's craftsmanship. It's also customary to ask for references from previous customers. Once you have their contact information, contact them to ask about their experiences.

Specialization and Services

No two companies have the same experience or product offerings. You should find one that specializes in the material or type of floor you're interested in. Equally important is an installer's service offerings. At the very least, it should offer cleanup and haul-away for your old flooring materials. However, if you're feeling lost in all the material, style, and color choices, you can also look for contractors with design teams.

Cost

Cost is important to consider, but it should be less important than quality in your selection process. We recommend getting multiple different quotes for your flooring job to compare pricing and workmanship. Many companies offer on-site and online estimates to ease the process.

Warranties and Guarantees

You should look for two different warranties in your company search. A manufacturer's warranty protects you in case of a product defect, while an installer's warranty covers workmanship. Depending on the installer and flooring brand you pick, warranty coverage could be limited to a fixed term. Other times, it continues for the life of the floor. Ask an installer about its warranty terms, including extensions that could give you additional coverage.

Estimated Timeline

Time management is essential for a successful flooring job. Before you sign a contract, request an estimated timeline and inquire about what issues could impact the project. If a company assures you it'll finish the job by a certain deadline, get that guarantee in writing and communicate your expectations clearly as the work progresses.