How To Choose a Pest Control Company
Hiring the best company for you is the most important step in the pest control process. The qualifications of and treatment methods used by a company are important to consider, as are its years of experience and reputation in customer reviews. Of course, you also want to consider cost.
Below, we dive into detail on each of these factors.
Does the company have a valid license and permits to perform pest control?
Per the United States Environmental Protection Agency (EPA), all pesticide applicators and their supervisors must be certified at the state level. The EPA does set minimum standards of competency, but all Connecticut pesticide applicators should be licensed through the proper state regulatory agencies.
Is the company a member of any professional organizations?
Pest control companies can obtain optional certifications from trade organizations like QualityPro. These certifications can help you assess the quality of a company's products. For example, the GreenPro Service Certification is given to companies that use comprehensive and effective pest control treatment that is safer for people and the environment.
Pest control companies can also become members of professional organizations. Becoming a member of an organization like the National Pest Management Association (NPMA) or a state-level organization gives companies access to resources and education, in addition to a professional network to compare best practices with. Belonging to organizations like these is not required, but it can help show that a company follows industry best practices.
Professional Experience and Specialties
You can get some insight into a company's level of pest management experience by looking into how long it has been in business. The company's website and local reviews can also inform you whether a certain company has experience dealing with the specific species of pests that are afflicting your home. You can contact a representative directly to learn this information if you can't find it online.
Reviews and Recommendations
You can look for reviews and recommendations on social media or local review sites, view a company's Better Business Bureau (BBB) rating, or check the status of its license through the Connecticut licensing board.
Cost of Services and Guarantees
The cost of pest control can vary based on things like the type of pest being treated, your location, the size of your house, and other factors.
When thinking about the cost of services, you should verify whether a company provides free on-site estimates as part of its process. This can inform you whether the company fits into your budget. Also take into account a company's guarantees: If the problem is not fixed, or if it returns, does the company provide additional treatment until the problem is handled satisfactorily?
Safety and Treatment Methods
Your preferences regarding safety for yourself, any children or pets, and the environment can affect which provider and treatment methods you choose.
Safety
It's important to understand the precautions for the pesticides being used around your house, for the sake of you, your family, and your pets. Your pest control expert should provide information about any pesticides they plan on using, whether they are low toxicity or non-toxic, and (if not) what safety measures they have in place. All pesticides (except minimum-risk ones) should be registered with the EPA.
Treatment Methods
Many companies are now trialing options for more eco-friendly treatment methods before jumping into using harsh pesticides.
One common way of making pest control safer and more eco-friendly is Integrated Pest Management (IPM). The steps of IPM are as follows:
- Identify the source of the pest problem and determine if immediate action is needed.
- Determine the best and safest course of action.
- Use a combination of mechanical, cultural, biological, and physical controls to manage the pest problem.
- Use chemical controls only when required, and always with other controls for effective long-term pest management.
- Assess the outcome and provide additional pest control as needed.