How To Choose a Pest Control Company
When picking a pest control company, you want to be sure to find the right one to meet your needs. You may consider a company's qualifications and treatment methods in addition to its customer reviews and years of experience. Of course, there is also the cost of services to consider.
Below, we dive into detail on each of these factors.
Does the company have a valid license and permits to perform pest control?
While the United States Environmental Protection Agency (EPA) has established minimum competency standards for pesticide applicators, licensing is handled at the state level. All pesticide applicators (and their supervisors) in California need to be licensed by all the necessary state regulatory agencies.
Is the company a member of any professional organizations?
Pest control companies can optionally obtain additional certifications like the GreenPro Service Certification. This certification is given once a company has proven that its treatment methods are more eco-friendly and demonstrated that it also holds itself up to certain other standards, such as up-to-date training for employees. A pest control company can also earn other certifications from trade organizations like QualityPro to further back up its practices and methods.
There are certain professional organizations that pest control companies can be members of. While not required, membership in organizations such as the National Pest Management Association (NPMA) or state-level organizations help show a company's reputability. Organizations like the NPMA provide access to education, resources, and a network of other professionals with whom to discuss best practices.
Professional Experience and Specialties
Looking at a pest control company's website can tell you how many years it has been in business and what type of pests it specializes in eliminating. Online reviews can also provide some insight into a company's experience dealing with a certain type of pest. If you're unable to find this information online, you can try calling the company directly.
Reviews and Recommendations
You can view a company's rating and reviews on the Better Business Bureau (BBB), read local review sites and social media to learn what others in your area have to say, or verify its license standing through the California licensing board.
Cost of Services and Guarantees
Cost is often a deciding factor when choosing a pest control company. Cost may be determined by the type of pest being treated, the size of your house, your location, and other factors.
Certain pest control companies offer a free on-site estimate to help you match services to your budget. You can also look at whether it offers a guarantee of satisfaction.
Safety and Treatment Methods
Keeping yourself, your family and your pets safe is an important concern when choosing a pest control provider. You might also prefer one that employs environmentally friendly practices.
Safety
Your pest control provider should be able to discuss the safety of all pesticides that will be used in your home. They should be able to explain whether the pesticides are low toxicity or non-toxic; if they are not, they should explain what safety precautions they plan to use to protect you, your family, and your pets. Any pesticides that pose more than a minimum risk should be registered with the EPA.
Treatment Methods
You can ask if your pest control expert will begin with eco-friendly and lower-toxicity methods before moving on to harsher chemicals.
Many companies have started to use Integrated Pest Management (IPM) to reduce personal or environmental risk when treating pest infestations. The steps of IPM are as follows:
- Figure out what pests are causing the problem and determine whether immediate action is required.
- Determine the best and safest course of action.
- Use a combination of mechanical, cultural, biological, and physical controls to manage the pest problem.
- Employ chemical controls only if needed, and always with other solutions for effective long-term pest management.
- Observe the results and provide additional pest control as needed.