How To Choose a Pest Control Company
The most important step is hiring the best pest control professional for the job. Along with a company's qualifications and treatment methods, you may also consider how long it has been in business and what the reviews look like. Last but not least, you'll likely want to consider the cost of services.
Below, we explore the details of each of these factors.
Does the company have a valid license and permits to perform pest control?
The United States Environmental Protection Agency (EPA) has established minimum standards of competency for pesticide applicators, but licensing is overseen at the state level. All pesticide applicators and their supervisors in California must be licensed through the proper state regulatory agencies.
Is the company a member of any professional organizations?
Obtaining additional optional certifications can help show that a pest control company is reputable. One of these is the GreenPro Service Certification. To obtain this certification, a company must prove that its methods are more eco-friendly and that its employees receive up-to-date training. Additional certifications can be obtained through trade organizations like QualityPro.
There are various professional organizations that pest control companies can be members of. Companies can obtain membership in the National Pest Management Association (NPMA), or state-level organizations. NPMA membership provides companies with access to education, resources, and a network of other pest control companies. While not mandatory, membership in professional organizations helps demonstrate a company's reputability.
Professional Experience and Specialties
You can gain some insight into a pest company's experience level by looking at how long it has been in operation. The company's website and local reviews can also let you know whether a certain company has the experience needed to deal with the specific species of pests that are afflicting your home. You can always call the company directly to learn this information if you can't find it online.
Reviews and Recommendations
You can verify a company's legitimacy using the Better Business Bureau (BBB) and local review sites or social media. You can also check with California's licensing board to verify the status of a company's license.
Cost of Services and Guarantees
Pest control costs can vary based on things like the type of pest being treated, the size of your house, your location, and other factors.
When thinking about the cost of services, you should verify whether a company offers free on-site estimates as part of its services. This can help determine whether the company fits into your budget. Also look into what guarantees a company offers: If the problem is not resolved, or returns, does the company promise to offer additional treatments until the problem is satisfactorily resolved?
Safety and Treatment Methods
Your preferences regarding safety for yourself, any children or pets, and the environment can influence which provider and treatment methods you choose.
Safety
Your pest control technician should be able to discuss the safety of any and all pesticides they plan to use. They should be able to explain whether the pesticides are low toxicity or non-toxic, and if not what safety precautions will be used to protect your family, your pets, and you. All pesticides that pose above a minimum risk need to be registered with the EPA.
Treatment Methods
It is now common for companies to start with more eco-friendly treatment methods before employing harsh pesticides, following a technique called Integrated Pest Management (IPM). When using IPM, the following steps are taken:
- Identify the source of the pest problem and determine whether immediate action is needed.
- Determine the best and safest course of action.
- Manage the pest problem using a combination of mechanical, physical, biological, and cultural controls.
- Use chemical controls only when required, and always with other methods for effective long-term pest management.
- Observe the results and continue with additional pest control as needed.
