How To Choose a Pest Control Company
There are several things that you can weigh when choosing the right pest control professionalfor you. You may consider a company's qualifications and treatment methods in addition to its customer reviews and years of experience. And of course, there's the cost of services to consider.
Below, we dive into detail on each of these factors.
Does the company have a valid license and permits to perform pest control?
While the United States Environmental Protection Agency (EPA) has established minimum competency standards for pesticide applicators, licensure is taken care of at the state level. All pesticide applicators (and those who supervise them) in California need to be licensed by all the necessary state regulatory agencies.
Is the company a member of any professional organizations?
Obtaining additional optional certifications can help demonstrate that a pest control company is reputable. One example is the GreenPro Service Certification. To earn this certification, a company must show that its methods are more environmentally friendly and that its employees receive up-to-date training. Other certifications can be obtained through QualityPro and similar trade organizations.
There are certain professional organizations that a pest control company can belong to. Becoming a member of an organization such as the National Pest Management Association (NPMA) or a state-level organization grants a pest control company access to education and resources, as well as a professional network to compare best practices with. Belonging to organizations like these is not required, but it can help show that a company follows industry best practices.
Professional Experience and Specialties
A pest control company's website can tell you how many years it has been in operation and what type of pests it specializes in eliminating. Local reviews can also offer some insight into a company's experience dealing with a specific pest. If you're unable to find this information online, you can try contacting the company directly.
Reviews and Recommendations
You can browse reviews and recommendations on social media or local review sites, verify a company's rating on the Better Business Bureau (BBB), or check its licensure status through the California licensing board.
Cost of Services and Guarantees
Cost is important when hiring a pest control company. Cost can be influenced by the type of pest being treated, your location, the size of your house, and other factors.
Companies will often offer free on-site estimates at the beginning of their process, to help you determine whether it fits into your budget. You can also ask whether a company offers a satisfaction guarantees, meaning that if your pest problem is not solved by the initial treatment, it will continue returning until it is.
Safety and Treatment Methods
Your preferences regarding safety for yourself, any children or pets, and the environment might affect the provider and the treatment methods you choose.
Safety
Your pest technician should be using pesticides that are low toxicity or non-toxic when possible. If any pesticides used don't fit into one of these categories, your technician should explain what safety precautions they plan to use to protect you, your family, and your pets. Any pesticides that pose more than a minimum risk should be registered with the EPA.
Treatment Methods
Many pest control companies have begun using more natural and eco-friendly treatment methods before, or in place of, harsh chemical pesticides. Some employ a program called Integrated Pest Management (IPM). The steps of IPM are as follows:
- Identify problem pests and assess whether immediate action is required.
- Determine the best and safest course of action.
- Use a combination of biological, cultural, mechanical, and physical controls to manage the pest problem.
- Employ chemical controls only if needed, and always along with other solutions for effective long-term pest management.
- Observe the results and continue with additional pest control services as needed.