How To Choose a Pest Control Company
The first step is hiring the right pest control professional for the job. You may take into consideration a company's qualifications, methods, years of experience, customer reviews, and cost of services.
Below, we discuss each factor in more detail.
Does the company have a valid license and permits to perform pest control?
Per the United States Environmental Protection Agency (EPA), all pesticide applicators and those that supervise them must be licensed at the state level. The EPA maintains minimum standards of competency, and the California regulatory agencies handle the issuing, maintaining, and revoking of licenses.
Is the company a member of any professional organizations?
An optional certification that might be worth looking for is the GreenPro Service Certification. To get this certification, a pest control company must both show that its practices are more environmentally friendly and uphold certain training standards for its technicians. Companies can also earn other certifications from QualityPro or similar trade organizations to further support their work.
A pest control company can also belong to professional organizations. Companies can belong to the National Pest Management Association (NPMA), or state-level organizations. NPMA membership provides companies with access to resources, education, and a network of other pest professionals. While not mandatory, membership in professional organizations helps back up a company's reputability.
Professional Experience and Specialties
Generally, a company will list information like its specialities and years of experience on its website. Local reviews can also inform you as to whether a company has experience dealing with a specific pest. If you can't get the information you need online, you can reach out to the company directly to get your questions answered.
Reviews and Recommendations
You can view a company's reviews and rating on the Better Business Bureau (BBB), explore local review sites and social media to see what others in your area have to say, or verify its license standing via the California licensing board.
Cost of Services and Guarantees
Pest control costs can vary based on things like the size of your house, your location, the type of pest being treated, and other factors.
When considering the cost of services, you should first look into whether a company provides free on-site estimates as part of its process. This can help determine whether the company fits into your budget. Also consider what guarantees a company offers: If the problem is not fixed, or if it returns, will the company provide additional treatments until the issue is satisfactorily resolved?
Safety and Treatment Methods
When choosing a pest control provider, you want to choose one that will help keep you, your family, and your pets safe. You might also prefer an environmentally-conscious provider.
Safety
All pesticides that will be used (except those that are determined to be of minimal risk) should be registered with the EPA. Your pest control technician should be able to provide you with information on every pesticide they are using. They should be able to tell you whether these chemicals are low toxicity or non-toxic, and if not, what safety precautions will be taken.
Treatment Methods
Many pest control companies are making the switch to using more natural and eco-friendly treatment methods before (or in place of) harsh chemical pesticides. Some employ a program called Integrated Pest Management (IPM). The steps of IPM are as follows:
- Figure out what pests are causing the problem and determine whether immediate action is needed.
- Decide on the safest course of action.
- Use a combination of biological, cultural, mechanical, and physical controls to manage the pest problem.
- Use chemical controls only when required, and always in combination with other methods for effective long-term pest control management.
- Observe the results and provide additional pest control treatment methods as needed.