How To Choose a Pest Control Company
Hiring the best company for you is the most important step in the pest control process. You might take into consideration a company's qualifications and treatment methods as well as its years of experience and customer reviews. Of course, there is also the cost of services to consider.
Below, we discuss each of these factors in more detail.
Does the company have a valid license and permits to perform pest control?
All pesticide applicators (and those who supervise them) need to be certified at the state level. The United States Environmental Protection Agency (EPA) sets minimum standards of competency, but any pesticide applicators working in California should be licensed via the necessary state regulatory agencies.
Is the company a member of any professional organizations?
A pest control company can receive optional certifications from QualityPro or similar trade organizations in order to support its methods and standards. One particular certification is the GreenPro Service Certification, which is awarded to any company that can demonstrate that its methods are more environmentally friendly. Companies that receive this certification also need to maintain certain training standards for employees.
Pest control companies can also hold membership in various professional organizations. While not required, membership in organizations such as the National Pest Management Association (NPMA) or state-level organizations help to prove a company's reputability. Organizations like the NPMA provide access to education, resources, and a network of other professionals with whom to discuss best practices.
Professional Experience and Specialties
You can get some insight into a pest company's level of pest management experience by looking at how many years it has been in business. Local reviews and the company's own website can also tell you whether a company has experience dealing with the specific species of pests that are afflicting your home. You can call the company directly to learn this information if you can't find it online.
Reviews and Recommendations
You can look up a company's Better Business Bureau (BBB) rating, browse reviews on local review sites or social media, or check the standing of its license via the California licensing board.
Cost of Services and Guarantees
It's important to think about cost when hiring someone for pest control. Cost can be affected by your location, the type of pest being treated, the size of your house, and other factors.
Many companies offer free on-site estimates before starting work, to help you decide whether it fits into your budget. You can also ask whether a provider offers a satisfaction guarantee, meaning that it will continue to treat your pest problem until it is solved.
Safety and Treatment Methods
It's important to consider safety when selecting a pest control professional, and you might prefer a provider who uses more natural, environmentally friendly pest control services.
Safety
All pesticides that will be used (except those that are determined to be of minimal risk) should be registered with the EPA. Your pest control expert should supply information on every pesticide they are using. They should be able to tell you whether the pesticides are low toxicity or non-toxic, and if not, what safety precautions they plan to take.
Treatment Methods
It is now common for companies to begin with more environmentally friendly options before employing harsh pesticides, using a technique called Integrated Pest Management (IPM). When using IPM, the following steps are taken:
- Identify the source of the pest problem and assess whether immediate action is needed.
- Decide on the safest course of action.
- Use a combination of physical, biological, mechanical, and cultural controls to manage the pest problem.
- Use chemical controls only if needed, and always with other solutions for effective long-term pest management.
- Evaluate outcomes and implement additional pest control as needed.