How To Choose a Pest Control Company
When hiring a pest control company, you want to make sure that you find the best one for you. You might take into consideration a company's qualifications, methods, years of experience, customer reviews, and cost of services.
Below, we discuss each factor in more detail.
Does the company have a valid license and permits to perform pest control?
The United States Environmental Protection Agency (EPA) sets minimum standards of competency for pesticide applicators, but licensure is regulated at the state level. All pesticide applicators and their supervisors in California must be licensed through the proper state regulatory agencies.
Is the company a member of any professional organizations?
Pest control companies can optionally obtain additional certifications such as the GreenPro Service Certification. This certification is granted once a company has proven that its treatment methods are more eco-friendly and demonstrated that it also maintains certain other standards, such as up-to-date training for employees. A company can also earn other certifications from trade organizations like QualityPro to further verify its methods and practices.
Pest control professionals can also belong to professional organizations. Membership in organizations like the National Pest Management Association (NPMA) or state-level organizations is not mandatory, but helps show that a company is reputable. The NPMA gives companies access to resources, education, and a network of other professionals with whom to discuss methods and practices.
Professional Experience and Specialties
A pest control company's website can tell you how long it has been in operation and what species of pests it specializes in exterminating. Local reviews can also give you some insight into a company's experience dealing with a certain type of pest. If you're unable to find this information online, you can try reaching out to the company directly.
Reviews and Recommendations
You can check a company's reputation using social media or local review sites as well as the Better Business Bureau (BBB). You can also check with California's licensing board to verify the status of a company's license.
Cost of Services and Guarantees
Pest control costs can vary based on things like the size of your house, the type of pest being treated, your location, and other factors.
When considering the cost of services, you should first look into whether a company includes free on-site estimates as part of its process. This can inform you whether the company fits into your budget. Also look into what guarantees a company offers: If the problem is not fixed, or returns, will the company provide additional treatment until the issue is satisfactorily resolved?
Safety and Treatment Methods
Safety is an important consideration when choosing a pest control company. You might also prefer a provider who uses more natural, eco-friendly methods.
Safety
Your pest control expert should use low toxicity or non-toxic pesticides any time they can. If they plan to use pesticides that don't fall into one of these categories, your technician should explain what safety precautions they plan to use to protect your family, your pets, and you. Any pesticides that pose more than a minimum risk need to be registered with the EPA.
Treatment Methods
Many pest control companies have started making the switch to using more natural and eco-friendly treatment methods before, or instead of, harsh chemical pesticides. Some follow a program called Integrated Pest Management (IPM). The steps of IPM are as follows:
- Identify problem pests and determine whether immediate action is needed.
- Decide on the safest course of action.
- Manage the pest problem using a combination of biological, cultural, physical, and mechanical controls.
- Use chemical controls only when absolutely necessary, and always along with other controls for effective long-term pest management.
- Evaluate outcomes and implement additional pest control as needed.