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Priority Home Warranty Reviews (2021)

Shopping for a home warranty can be overwhelming. The This Old House Reviews Team has found that Priority Home Warranty offers home warranty plans at an affordable price and gives you the flexibility to choose your own contractor. Read our full review below.

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Priority Home Warranty is one of the fastest-growing home warranty companies, offering basic and comprehensive plans with flexible payment options and customer service that utilizes advanced technology to provide 24/7 access. Continue reading our review of Priority Home Warranty below for more information on plans and pricing.

Our Take on Priority Home Warranty

We rated Priority Home Warranty a 79 out of 100 and selected it as the best home warranty company for choosing your own contractor or technician. Some highlights include:

  • A 90-day workmanship guarantee on all repairs
  • Bonus months offered on annual plans
  • Free personalized quotes

Pros and Cons of Priority Home Warranty

Pros Cons
Pros Cons
Customizable plans Available in only 23 states
Flexibility in contractor selection Cancellation fee of $50
Customer portal with real-time tracking --

Priority Home Warranty Plans & Coverage

Priority Home Warranty is dedicated to prioritizing customers’ unique needs through affordable and customizable coverage. The company offers three plans:

  • Systems Home Care: Best for covering major systems, such as your air conditioning and heating
  • Appliance Home Care: Best for covering major appliances, including your refrigerator and dishwasher
  • Total Home Care: Best for comprehensive system and appliance coverage

Priority Home Warranty Plans

Item Covered Systems Home Care Appliance Home Care Total Home Care
Item Covered Systems Home Care Appliance Home Care Total Home Care
Air conditioning
Heating system
Electrical system
Plumbing system
Plumbing stoppages
Water heater
Whirlpool bathtub
Ductwork
Clothes washer
Clothes dryer
Kitchen refrigerator
Built-in microwave
Dishwasher
Garbage disposal
Oven/Range/Stove
Cooktop
Ceiling and exhaust fans

Optional Add-Ons

Priority Home Warranty offers additional coverage beyond coverage for home appliances and systems. Pricing for additional items is available when you call 954-228-2343 or request a free personalized quote.

Here are the optional add-ons offered by Priority Home Warranty:

  • Ice maker
  • Second dishwasher
  • Second tankless water heater
  • Second clothes washer
  • Second clothes dryer
  • Second refrigerator
  • Second oven/range/stove
  • Second air conditioner
  • Standalone freezer
  • Septic pumping
  • Septic system
  • Water softener
  • Tankless water heater
  • Central vacuum
  • Sump pump
  • Well pump
  • Limited roof leak coverage
  • Pool and spa
  • Salt water pool system
  • Over 5,000 square feet

Priority Home Warranty Pricing

Priority Home Warranty offers home warranty plans starting at $1 per day, with flexible payment options available depending upon your needs. The company offers an online promotional discount of $100 off plus three months of coverage with the purchase of an annual plan. Plan prices vary depending on the type of plan, where you live, and the cost of any optional add-ons.

Plan Pricing

Priority Home Warranty plans typically cost between $33 and $47 per month. The company offers month-to-month, annual, and 15-month contracts. Fill out this quick online form or call 954-228-2343 to receive a free quote for plans in your area.

Service Fees

Customers pay a service call fee of $70 in addition to their monthly premium. A service call fee is a one-time flat rate paid to a contractor who visits your home to repair or replace a system or appliance.

Priority Home Warranty State Availability

Priority Home Warranty is currently available in 23 states: Alaska, Colorado, Connecticut, Delaware, Georgia, Idaho, Indiana, Kansas, Maine, Maryland, Michigan, Mississippi, Missouri, Montana, Nebraska, New Jersey, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Tennessee, and West Virginia.

Priority Home Warranty Reviews

Priority Home Warranty has been in operation since 2014. It’s not listed as an accredited business with the Better Business Bureau (BBB).*

*BBB-accredited businesses pay a fee for accreditation, and their services have not been evaluated or endorsed by the BBB.

Here are a few customer reviews from Priority Home Warranty’s website:

“Excellent service and follow-through. [Priority Home Warranty] made sure we were contacted, that the repair was done, and that we felt satisfied. It was wonderful to have someone watching out for us!” — Jeff H., July 2021

“Signing up for home warranty coverage with Priority was a good experience…The policy seems to cover a great deal for a very good price.” — Danielle M., April 2021

“Sign-up was simple and the online portal is very user-friendly. So convenient to manage my plan, etc. [The company offers] very high-tech services like the live claim tracker! Nothing like it. Most definitely better than any others I’ve seen.” — Eytan G., March 2021

Our Conclusion

The This Old House Reviews Team rated Priority Home Warranty a 79 out of 100 and named it the best provider for choosing your own contractor.

  • Affordable rates
  • Advanced technology
  • Flexible and customizable service contracts

Interested in signing up for a home warranty with Priority Home Warranty? Call 954-228-2343 or visit the company’s website for a free online quote for pricing in your area:

If you want to keep shopping for a home warranty plan, you can see how Priority Home Warranty compares to its competitors. Requesting a quote from each provider will give you a better perspective on plan options and pricing.

Priority Home Warranty vs. the Competition

Provider Best For Monthly Cost Service Fee BBB Rating Years in Business States Covered
Provider Best For Monthly Cost Service Fee BBB Rating Years in Business States Covered
Priority Home Warranty Best for Choosing Your Own Contractor $33–$47 $70 Not rated 7 years 23 states (Not including AL, AZ, AR, CA, FL, HI, IL, IA, KY, LA, MA, MN, NV, NH, NJ, NM, NY, NC, OK, OR, SC, TX, UT, VT, WA, WI, and WY)
First American Home Warranty Best Appliance Coverage $37–$50 $85 B 37 years 34 states (Not including AK, CT, DE, HI, IL, LA, ME, MA, MN, NH, NJ, NY, ND, RI, VT, or WI)
American Home Shield Best Overall $30–$75 $75–$125 B 50 years 49 states (Not including AK)
Select Home Warranty Best Value $41–$47 $75 B 9 years 46 states (Not including NV, NY, WA, or WI)
America’s 1st Choice Home Club Best Customization $31–$54 $75–$125 B 11 years 48 states (Not including CA or HI)
Liberty Home Guard Most Responsive $45–$55 $80 for one-year plans; $70 for multi-year plans A 3 years 45 states (Not including CA, IL, WA, WI, or WY)

Company Information

  • Company name: Priority Home Warranty
  • CEO: Sean Azafrani
  • Years in business: 7 years
  • Telephone: 888-812-1060
  • Address: 3360 NW 110th Street
  • City/State: Miami, FL
  • Zip code: 33167
  • BBB rating: Not accredited

Our Rating Methodology

The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers. This means earning your trust through transparency and having the data to back up our ratings and recommendations. Our rating system for home warranty providers is on a 100-point scale based on seven factors:

  • Plan options (25)
  • Coverage specifics (5)
  • Pricing (25)
  • Trustworthiness (25)
  • State availability (5)
  • Customer service (10)
  • Additional benefits (5)

Our Reviews Team reviewed 45 companies and we have a full-time researcher who collects (and regularly updates) more than 100 specific data points from each company to help us compare them on key factors such as coverage, cost, service, and dependability. Read more on our methodology here.

Our Score Breakdown for Priority Home Warranty

Criteria Score
Criteria Score
Plan options 10 / 10
Coverage specifics 7 / 10
State availability 9 / 10
Pricing 10 / 10
Trustworthiness 5.2 / 10
Customer service 7 / 10
Additional benefits 8 / 10
Total Score 7.9 / 10

Frequently Asked Questions About Priority Home Warranty

Can I choose my own service contractor?

Yes. Priority Home Warranty will first verify that the contractor being used is licensed, insured, and bonded.

Do I have to have a home inspection before I can buy a policy with Priority Home Warranty?

No. Priority Home Warranty doesn’t require a home inspection or any maintenance records to purchase a home warranty plan. The company also doesn’t refuse coverage due to the age of your home’s systems and appliances.

How do I request service?

Once your coverage kicks in, you can file a claim online anytime through your customer portal. You can also call 888-812-1060 to start a claim.

What if my covered item can’t be fixed?

If Priority Home Warranty determines your covered item is beyond repair, it will offer a replacement or find you another solution that works for your situation.

What does Priority Home Warranty cover?

Priority Home Warranty offers an array of home warranty plans to cover the most important systems and appliances in your home. The Systems Home Care plan covers most major systems, including HVAC, plumbing, and electrical systems, while the Appliance Home Care plan provides coverage for major appliances like refrigerators, washers and dryers, ovens, ranges, and dishwashers. The Total Home Care plan covers a combination of major systems and appliances. Priority Home Warranty also offers add-ons to help homeowners customize their plans.

When can I start using my plan?

You can start requesting service after 30 days of purchasing your policy.

Can I view a sample policy agreement?

Yes. You can view the terms of use for Priority Home Warranty policies here.

Can I change my Priority Home Warranty plan later?

If, for any reason, you need to change your plan, you can do so within the first 30 days of purchasing your coverage. To make a switch, call 888-812-1060.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.