Priority Home Warranty Review
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Note: Priority Home Warranty is no longer in business. If you are looking for a home warranty, feel free to check out our list of the best home warranty companies.
Priority Home Warranty is a home warranty company offering basic and comprehensive plans with flexible payment options and customer service that utilizes advanced technology to provide 24/7 access. Continue reading our review of Priority Home Warranty below for more information on plans and pricing.
Our Take on Priority Home Warranty
Some highlights include these:
- A 90-day workmanship guarantee on all repairs
- Bonus months offered on annual plans
- Free personalized quotes
Pros and Cons of Priority Home Warranty
Priority Home Warranty Plans and Coverage
Note: Priority Home Warranty is no longer in business. If you are looking for a home warranty, feel free to check out our list of the best home warranty companies.
Priority Home Warranty provides affordable and customizable coverage. The company offers three plans:
- Systems Home Care: Best for covering major systems, such as your air conditioning and heating
- Appliance Home Care: Best for covering major appliances, including your refrigerator and dishwasher
- Total Home Care: Best for comprehensive system and appliance coverage
It offers a $1,600 coverage cap per covered appliance. Priority Home Warranty limits electrical and plumbing systems to $500 per system. Pool, spa, and sump and well pump coverage are also limited to $500 per item. Upon speaking with a Priority Home Warranty representative, we discovered it offers several annual coverage caps. The coverage cap depends on the type of major systems and appliances you need covered.
| Item Covered | Systems Home Care | Appliance Home Care | Total Home Care |
|---|---|---|---|
| Air conditioning | ✓ | – | ✓ |
| Heating system | ✓ | – | ✓ |
| Electrical system | ✓ | – | ✓ |
| Plumbing system | ✓ | – | ✓ |
| Plumbing stoppages | ✓ | – | ✓ |
| Water heater | ✓ | – | ✓ |
| Whirlpool bathtub | ✓ | – | ✓ |
| Ductwork | ✓ | – | ✓ |
| Clothes washer | – | ✓ | ✓ |
| Clothes dryer | – | ✓ | ✓ |
| Kitchen refrigerator | – | ✓ | ✓ |
| Built-in microwave | – | ✓ | ✓ |
| Dishwasher | – | ✓ | ✓ |
| Garbage disposal | – | ✓ | ✓ |
| Oven/Range/Stove | – | ✓ | ✓ |
| Cooktop | – | ✓ | ✓ |
| Ceiling and exhaust fans | – | ✓ | ✓ |
Optional Add-Ons
Priority Home Warranty offers additional coverage beyond coverage for home appliances and systems.
Here are the optional add-ons offered by Priority Home Warranty:
- Ice maker
- Standalone freezer
- Septic pumping
- Septic system
- Water softener
- Tankless water heater
- Central vacuum
- Sump pump
- Well pump
- Limited roof leak coverage
- Pool and spa
- Salt water pool system
- Over 5,000 square feet
- Second dishwasher, tankless water heater, clothes washer, clothes dryer, refrigerator, oven/range/stove, and air conditioner
How Much Does Priority Home Warranty Cost?
Priority Home Warranty offers home warranty plans starting at $1 per day, with flexible payment options available depending upon your needs. The company offers an online promotional discount of $100 off plus three months of coverage with the purchase of an annual plan. Plan prices vary depending on the type of plan, where you live, and the cost of any optional add-ons.
| Plan Type | Monthly Price Range | Service Call Fee |
|---|---|---|
| Month-to-Month | $44 – $55 | $70 |
| Annual | $44 – $55 | $70 |
| 15-Month | $44 – $55 | $70 |
Plan Pricing
Priority Home Warranty plans typically cost between $44 and $55 per month. The company offers month-to-month, annual, and 15-month contracts. Fill out this quick online form or call 954-228-2343 to receive a free quote for plans in your area.
Service Fees
Customers pay a service call fee of $70 in addition to their monthly premium. A service call fee is a one-time flat rate paid to a contractor who visits your home to repair or replace a system or appliance.
Priority Home Warranty State Availability
Priority Home Warranty is currently available in 45 states: All but California, Florida, New York, Texas, and Washington
Priority Home Warranty Reviews
Priority Home Warranty has been in operation since 2014. It’s not listed as an accredited business with the Better Business Bureau (BBB).*
*BBB-accredited businesses pay a fee for accreditation, and their services have not been evaluated or endorsed by the BBB.
Here are a few customer reviews from Priority Home Warranty’s website:
“Excellent service and follow-through. [Priority Home Warranty] made sure we were contacted, that the repair was done, and that we felt satisfied. It was wonderful to have someone watching out for us!” —Jeff H., July 2021
“Signing up for home warranty coverage with Priority was a good experience…The policy seems to cover a great deal for a very good price.” —Danielle M., April 2021
“Sign-up was simple and the online portal is very user-friendly. So convenient to manage my plan, etc. [The company offers] very high-tech services like the live claim tracker! Nothing like it. Most definitely better than any others I’ve seen.” —Eytan G., March 2021
Our Final Priority Home Warranty Review
We rated Priority Home Warranty a 85 out of 100 and named it the best provider for choosing your own contractor. Its affordable rates, advanced technology, and customizable service contracts make it a good option for homeowners.
| Star Rating | BBB Rating | Monthly Cost | Service Fee | Response Time | Link | ||
|---|---|---|---|---|---|---|---|
| Liberty Home Guard | | NR | $49–$59 | $65–$125 | Up to 48 hours | VISIT SITE | |
| American Home Shield | | B | $29–$89 | $100–$125 | Up to 48 hours | VISIT SITE | |
| Select Home Warranty |  | B- | $44–$47 | $60–$75 | 48-84 hours | VISIT SITE | |
| First American Home Warranty |  | B | $42–$82 | $75–$125 | 4-48 hours | VISIT SITE | |
| AFC Home Warranty |  | B | $38–$64 | $75–$125 | 24-48 hours | VISIT SITE | |
| Elite Home Warranty |  | A+ | $44–$58 | $70 | Up to 48 hours | VISIT SITE | |
| Cinch Home Services |  | B+ | $30–$56 | $100–$150 | 2-24 hours | VISIT SITE | |
| 2-10 Home Buyers Warranty |  | A | $27–$70 | $65–$100 | Up to 48 hours | VISIT SITE | |
| HomeServe |  | A | $50–$63 | $0–$100 | 24–48 hours | VISIT SITE |
| Liberty Home Guard | |
|---|---|
| Logo |
|
| Star Rating | |
| BBB Rating | NR |
| Monthly Cost | $49–$59 |
| Service Fee | $65–$125 |
| Response Time | Up to 48 hours |
| American Home Shield | |
|---|---|
| Logo |
 |
| Star Rating | |
| BBB Rating | B |
| Monthly Cost | $29–$89 |
| Service Fee | $100–$125 |
| Response Time | Up to 48 hours |
| Select Home Warranty | |
|---|---|
| Logo |
|
| Star Rating | |
| BBB Rating | B- |
| Monthly Cost | $44–$47 |
| Service Fee | $60–$75 |
| Response Time | 48-84 hours |
| First American Home Warranty | |
|---|---|
| Logo |
|
| Star Rating | |
| BBB Rating | B |
| Monthly Cost | $42–$82 |
| Service Fee | $75–$125 |
| Response Time | 4-48 hours |
| AFC Home Warranty | |
|---|---|
| Logo |
|
| Star Rating | |
| BBB Rating | B |
| Monthly Cost | $38–$64 |
| Service Fee | $75–$125 |
| Response Time | 24-48 hours |
| Elite Home Warranty | |
|---|---|
| Logo |
|
| Star Rating | |
| BBB Rating | A+ |
| Monthly Cost | $44–$58 |
| Service Fee | $70 |
| Response Time | Up to 48 hours |
| Cinch Home Services | |
|---|---|
| Logo |
|
| Star Rating | |
| BBB Rating | B+ |
| Monthly Cost | $30–$56 |
| Service Fee | $100–$150 |
| Response Time | 2-24 hours |
| 2-10 Home Buyers Warranty | |
|---|---|
| Logo |
|
| Star Rating | |
| BBB Rating | A |
| Monthly Cost | $27–$70 |
| Service Fee | $65–$100 |
| Response Time | Up to 48 hours |
| HomeServe | |
|---|---|
| Logo |
|
| Star Rating | |
| BBB Rating | A |
| Monthly Cost | $50–$63 |
| Service Fee | $0–$100 |
| Response Time | 24–48 hours |
| Company | BBB Rating | Monthly Cost | Service Fee | Visit Site |
|---|---|---|---|---|
| NR | $49–$59 | $65–$125 | VISIT SITE | |
| B | $29–$89 | $100–$125 | VISIT SITE | |
| B- | $44–$47 | $60–$75 | VISIT SITE | |
| B | $38–$64 | $75–$125 | VISIT SITE | |
| B | $42–$82 | $75–$125 | VISIT SITE | |
| A+ | $44–$58 | $70 | VISIT SITE | |
| B+ | $30–$56 | $100–$150 | VISIT SITE | |
| A | $27–$70 | $65–$100 | VISIT SITE |
Frequently Asked Questions
Can I choose my own service contractor with Priority Home Warranty?
Yes. Priority Home Warranty will first verify that the contractor being used is licensed, insured, and bonded.
Do I have to have a home inspection before I can buy a policy with Priority Home Warranty?
No. Priority Home Warranty doesn’t require a home inspection or any maintenance records to purchase a home warranty plan. The company also doesn’t refuse coverage due to the age of your home’s systems and appliances.
How do I request service?
Once your coverage kicks in, you can file a claim online anytime through your customer portal. You can also call 888-812-1060 to start a claim.
What if my covered item can’t be fixed?
If Priority Home Warranty determines your covered item is beyond repair, it will offer a replacement or find you another solution that works for your situation.
What does Priority Home Warranty cover?
Priority Home Warranty offers an array of home warranty plans to cover the most important systems and appliances in your home. The Systems Home Care plan covers most major systems, including HVAC, plumbing, and electrical systems, while the Appliance Home Care plan provides coverage for major appliances like refrigerators, washers and dryers, ovens, ranges, and dishwashers. The Total Home Care plan covers a combination of major systems and appliances. Priority Home Warranty also offers add-ons to help homeowners customize their plans.
When can I start using my Priority Home Warranty plan?
You can start requesting service after 30 days of purchasing your policy.
Can I view a sample policy agreement?
Yes. You can view the terms of use for Priority Home Warranty policies here.
Can I change my Priority Home Warranty plan later?
If, for any reason, you need to change your plan, you can do so within the first 30 days of purchasing your coverage. To make a switch, call 888-812-1060.
Company Information
- Company name: Priority Home Warranty
- CEO: Sean Azafrani
- Telephone: 888-812-1060
- Address: 3360 NW 110th Street
- City/State: Miami, FL
- Zip code: 33167
- BBB rating: Not accredited
Related Resources on Home Warranties
Our Rating Methodology
We back up our home warranty ratings and recommendations with a detailed rating methodology to score each provider objectively. We conduct research by speaking with company representatives, requesting quotes, analyzing sample contracts, and conducting focus groups and consumer surveys.
We score each provider against our review standards, which include four comparison categories: coverage, value, trust and transparency, and availability and service. We rate each provider across 31 factors within these categories. Each factor is assigned a point value based on its importance to a homeowner, totaling 100 points. We then convert the final scores to a 5-star rating.
Here’s a breakdown of our weighted factors:
- Coverage (40%): We scored coverage based on included home systems and appliances, add-on options, and unique benefits. We also compared coverage caps and policy exclusions.
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- Additional coverage items
- Annual coverage cap
- Home systems coverage
- Major appliances coverage
- Obstructed wall coverage cap
- Value (30%): We compared the coverage level received to monthly pricing to determine plan value. We considered premium pricing, service fees, and flexibility in customizing plan costs.
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- Average monthly cost
- Cost flexibility
- Lowest service fee
- Trust and Transparency (16%): We evaluated each company’s reputation using the Better Business Bureau ratings and customer reviews on third-party review sites. We read through plan change policies, workmanship protections, and sample contract availability.
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- Brand reputation
- Policy change flexibility
- Sample contract availability
- Workmanship guarantee length
- Availability and Service (14%): We award higher scores for faster claim processing and response times. We also considered service technician policies, including options to choose your technician.
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- Claims process
- Guaranteed response time
- Service flexibility
To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.