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Complete Care Home Warranty Review (2021)

If you’re searching for the right home warranty, Complete Care Home Warranty may be a viable option. Learn more about this top provider and get pricing information.

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Complete Care Home Warranty has served homeowners since 2000 with reasonably priced home warranties and service call fees. A home warranty is an annual home service contract that helps protect your home systems and appliances from breakdowns due to wear and tear.

If a routine breakdown to your home’s most important items would put you in a financial bind, we recommend a home warranty. Find out more about Complete Care Home Warranty in this review, where we’ll discuss pricing, plans, and service.

Our Take on Complete Care Home Warranty

Complete Care Home Warranty (CCHW) is a Brooklyn-based home warranty provider with inexpensive service fees, three plans, and a variety of add-ons. CCHW does not require a home inspection and will cover items as long as they are in working order at the start of the home warranty.

Pros & Cons

Pros Cons
Pros Cons
Inexpensive service fees 30-day waiting period
90-day parts guarantee Lower coverage cap on professional-grade appliances
Two months of free coverage for paying annually

Complete Care Home Warranty Plans and Coverage

Complete Care Home Warranty offers a Systems Plan to cover home systems, such as air conditioning, heating, and plumbing. The Appliances Plan covers essential appliances in your kitchen and laundry room, including your garage door opener. The Combo Plan rolls all the coverage into one comprehensive package to cover both appliances and systems.

Complete Care Home Plans

Item Covered Systems Plan Appliances Plan Combo Plan
Item Covered Systems Plan Appliances Plan Combo Plan
Air conditioning/cooling -
Heating system -
Plumbing system -
Water heater -
Ductwork -
Plumbing stoppages -
Clothes washer -
Clothes dryer -
Garbage disposal -
Refrigerator -
Range/stove/oven -
Cooktop -
Built-in microwave oven -
Dishwasher -
Garage door opener -
Ceiling and exhaust fan -

Optional Add-ons

If you need more coverage, Complete Care Home Warranty offers the following add-ons, which can be added after selecting a base plan:

  • Pool/spa
  • Central vacuum
  • Sump pump
  • Well pump
  • Limited roof leak
  • Stand-alone freezer
  • Refrigerator ice maker
  • Freestanding ice maker
  • Lawn sprinkler system
  • Septic system
  • Second refrigerator
  • Septic tank pumping
  • Water softener
  • Tankless water heater

Complete Care Home Warranty Pricing

Complete Care Home Warranty offers competitive pricing within the home warranty industry. The prices listed in this article reflect a sample quote for a single-family home below 5,000 square feet in North Carolina. Your price may differ depending on your home details and location.

Note: Complete Care Home Warranty offers two months of free coverage for paying annually.

Plan Pricing

Plan Monthly cost Yearly cost
Plan Monthly cost Yearly cost
Systems Plan $43 $570
Appliances Plan $43 $570
Combo Plan $50 $650

Service Call Fees

A service call fee is a fee paid to your appointed contractor at the time of service. Complete Care Home Warranty features some of the lowest service fees in the industry, ranging from $45 to $60. The industry average ranges from $75 to $125, so this is an excellent rate.

Complete Care Home Warranty State Availability

Complete Care Home Warranty is available in all states except for California, Washington and Alaska.

Complete Care Home Warranty Reviews

Complete Care Home Warranty has been accredited by the Better Business Bureau (BBB) since 2020, but it currently does not have a rating. Customer reviews are mixed, but most of the complaints center around longer than ideal wait times for reimbursement, which is better than complaints about lack of payment entirely.

Below are a couple of Complete Care Home Warranty reviews from the BBB website:

“I’m not happy with the service. No techs for microwave. I had to pay [upfront] costs and wait over a month for reimbursement. I told them I’m unemployed and need [my] money back. They promised me my check in 2 weeks ****. I would not recommend this company. FIND ANOTHER HOME WARRANTY COMPANY” — C.M.

“Had issues with our garage door. The turnaround time to dispatch the technician was quick and well handled. The technician was professional and quickly solved the issue while maintaining COVID-19 safety precautions. Complete Care communicated very well right from start to end.” — Alita M.

Our Conclusion

Complete Care Home Warranty is an excellent option for homeowners who want to protect their home’s most important items. While Complete Care’s coverage is not as comprehensive as some competitors, its plan prices and service call fees are among the lowest in the entire home warranty industry. Get a free quote by filling out the online form below.

If you’re not sure Complete Care Home Warranty is right for you, see how the company stacks up against the competition and consider getting free quotes from a variety of companies to better understand your options.

Complete Care Home Warranty vs. the Competition

Provider Plan Options Monthly Cost Service Call Fee Additional Benefits BBB Rating Years in Business States Covered
Provider Plan Options Monthly Cost Service Call Fee Additional Benefits BBB Rating Years in Business States Covered
Complete Care Home Warranty 3 + add-ons $43–$50 $45–60 Two months of free coverage for choosing annual billing Not rated 21 47 states (Not including Alaska, California & Washington)
American Home Shield 3 + add-ons $40–$58 $75, $100, or $125 Coverage for undetectable preexisting conditions B 50 49 states (Not including Alaska)
Choice Home Warranty 3 + add-ons $41–$50 $60–$85 First month free for customers who sign up using this link B 11 48 states (Not including California, Washington)

Company Information

  • Company name: Complete Care Home Warranty
  • CEO: Alan Cooper
  • Year founded: 2000
  • Phone number: 860-777-0204
  • Address: 1908 Coney Island Ave 2nd Floor
  • City/State: Brooklyn, NY
  • ZIP: 11230
  • BBB rating: N/A

Our Rating Methodology

The This Old House Reviews team is committed to providing comprehensive and unbiased reviews to our readers. This means earning your trust through transparency and having the data to back up our ratings and recommendations. Our rating system for home warranty providers is on a 100-point scale based on seven factors:

  • Plan options (25)
  • Coverage specifics (5)
  • Pricing (25)
  • Trustworthiness (25)
  • State availability (5)
  • Customer service (10)
  • Additional benefits (5)

Our Reviews Team reviewed 45 companies and we have a full-time researcher who collects (and regularly updates) more than 100 specific data points from each company to help us compare them on key factors such as coverage, cost, service, and dependability. Read more on our methodology here.

Frequently Asked Questions about Complete Care Home Warranty

Is there a waiting period before I can request service from Complete Care Home Warranty?

Yes, as with most home warranty companies, Complete Care Home Warranty has a waiting period of 30 days after your home warranty purchase before you can request service. This is to prevent customers from signing up for a home warranty to make repairs for an item that is already broken.

Does Complete Care Home Warranty offer service in Alaska?

Many home warranty companies, including Complete Care Home Warranty, do not offer service in Alaska. For homeowners in Alaska, we recommend Choice Home Warranty.

Is a home warranty worth it?

A home warranty can save you time and money by covering the cost of expensive repairs and allowing your home warranty provider to appoint a reputable contractor. You can spend less time online searching for an excellent repair technician, since your home warranty provider will already have a network of technicians.

Even if you don’t use your home warranty often, many customers enjoy the peace of mind that warranties provide, since a routine breakdown won’t end up costing thousands of dollars.

To share feedback or ask a question about this article, send a note to our Reviews team at reviews@thisoldhousereviews.com.