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Choice Home Warranty vs. First American Home Warranty

A home warranty, also known as a home service contract, can prevent a homeowner from paying expensive repair costs when a major system or appliance breaks down. In this article, the This Old House Reviews Team compares leading home warranty providers Choice Home Warranty and First American Home Warranty on their plans, pricing, and customer reviews.

Home Warranty Adobe

Choice Home Warranty and First American Home Warranty provide comprehensive coverage plans for major home systems and appliances such as a water heater and refrigerator. While Choice Home Warranty covers more items in its plans and offers more optional add-ons, First American offers a unique First Class Upgrade.

Continue reading to learn more about Choice Home Warranty and First American plans, pricing, and customer reviews, and determine which is the best home warranty company for you and your home.

Our Take

Choice Home Warranty has cheaper service fees, covers more items, and is available in more states. However, First American Home Warranty has a better BBB rating, more experience, and cheaper monthly plans. Both Choice Home Warranty and First American Home Warranty are highly reputable companies in the home warranty industry.

Side-by-Side Comparison: Choice Home Warranty vs First American Home Warranty

Comparison Choice Home Warranty First American Home Warranty
Comparison Choice Home Warranty First American Home Warranty
This Old House rating 9.1/10 8.4/10
Get a free quote Visit site Visit site
Promotional offer $50 off plus one month free N/A
Coverage options Basic Plan, Total Plan, and optional add-ons Basic Plan, Premier Plan, and optional add-ons
Monthly premiums $36.17–$43.85 per month $28.00–$42.50 per month
Service fee deductible $60–$85 $75–$100
State availability 48 states (excludes CA and WA) 35 states (excludes AK, ND, MN, WI, IL, NY, VT, NH, ME, MA, CT, RI, DE, HI, and LA)
BBB rating B B
Years in business 12 36

Pros and Cons of Choice Home Warranty

Pros Cons
Pros Cons
Has a 90-day repair guarantee Doesn’t offer coverage in California or Washington
Provides 24/7 customer service Not accredited by the BBB
Offers a two-day repair timeframe after a customer submits a claim

Known for its affordable cost and 24/7 customer service, Choice Home Warranty will send a service contractor out to a customer’s home within two business days of receiving a claim. Because of these positive traits, we recognized Choice as the home warranty company with the best service.

To get $50 off your plan and one month of coverage for free, call Choice Home Warranty at 929-400-6165 or fill out this simple form.

Note: Choice Home Warranty is currently facing a lawsuit that alleges misleading language and advertising related to claims. To read more about this lawsuit, click here.

Pros and Cons of First American Home Warranty

Pros Cons
Pros Cons
Has 36 years of experience in the home warranty industry Doesn’t offer a promotion for new customers
Offers a First Class Upgrade that protects items if they were improperly installed or maintained Offers only five optional add-ons
Doesn’t have a coverage cap on heating, cooling, or ductwork

First American Home Warranty is one of the most popular home warranty companies in the industry. We named First American as the home warranty company with the best value because of its affordable plans and coverage for improperly installed or maintained appliances and systems.

Get a free quote from First American Home Warranty by calling 833-777-0049 or by submitting this easy form.

Choice Home Warranty vs. First American Home Warranty Coverage

Choice Home Warranty covers more items in its plans than First American Home Warranty, and it offers more optional add-ons for purchase. However, First American offers a unique optional add-on with its First Class Upgrade that provides coverage for cosmetic damage on home systems or appliances.

Choice Home Warranty Coverage

Choice Home Warranty offers two plans: a Basic Plan and Total Plan. The Basic Plan covers 14 essential appliances and systems in the home, while the Total Plan covers 18 items, including coverage for an air conditioner, refrigerator, washer, and dryer.

Compare Choice Home Warranty coverage below:

CHW Coverage Breakdown

Plan Basic Plan Total Plan
Plan Basic Plan Total Plan
Air Conditioner
Refrigerator
Clothes Washer
Clothes Dryer
Heating System
Electrical System
Plumbing System
Plumbing Stoppages
Water Heater
Whirlpool Bathtub
Oven, Range, and Stove
Cooktop
Dishwasher
Built-in Microwave
Garbage Disposal
Ductwork
Garage Door Opener
Ceiling Fans and Exhaust Fans

Choice Home Warranty also offers these nine optional add-ons:

  • Stand alone freezer
  • Second refrigerator
  • Sump pump
  • Septic system
  • Limited roof leaks
  • Pool and spa
  • Well pump
  • Septic tank pumping
  • Central vacuum

First American Home Warranty Coverage

Like Choice Home Warranty, First American Home Warranty offers two coverage plans: a Basic Plan and Premier Plan. The Basic Plan covers eight home appliances, while the Premier Plan covers 16 systems and appliances, including coverage for heating, electrical, and plumbing systems.

Here’s what each First American plan covers:

FAHW Coverage Breakdown

Plan Basic Plan Premier Plan
Plan Basic Plan Premier Plan
Washing Machine
Clothes Dryer
Refrigerator
Dishwasher
Oven, Range, and Cooktop
Microwave
Garbage Disposal
Trash Compactor
Plumbing
Plumbing Stoppages
Heating System
Water Heaters
Electrical Systems
Garage Door Opener
Ductwork
Central Vacuum System

Additionally, First American Home Warranty offers these five optional add-ons:

  • Central air conditioning system
  • Well pump
  • Pool and spa equipment
  • Secondary refrigeration
  • First Class Upgrade*

*In addition to covering systems and appliances if they were improperly installed, modified, or maintained, the First American First Class Upgrade comes with these benefits:

  1. Covers expenses from using cranes during installation
  2. Covers expenses related to the hauling away or removal of an appliance
  3. Pays up to $250 where local building permits are required for replacing appliances

Choice Home Warranty vs. First American Home Warranty Cost

Choice Home Warranty and First American Home Warranty offer affordable monthly premiums, but First American offers a lower premium cost than Choice Home Warranty. Regarding service fees, both providers allow you to select your own service fee within a given range, with Choice Home Warranty offering cheaper service call fees.

Note: The cost of a home warranty is affected by factors like the square footage of your home and where you live, so the best way to determine how much a home warranty plan will cost is by requesting a free quote from a few different home warranty companies.

Home Warranty Cost Comparison

Company Choice Home Warranty First American Home Warranty
Company Choice Home Warranty First American Home Warranty
Monthly Premium Cost $36.17–$43.85 per month $28.00–$42.50 per month
Service Fee $60–$85 $75–$100

Choice Home Warranty vs. First American Home Warranty Reviews

First American Home Warranty is accredited by the BBB and received a slightly more positive rating from the organization than Choice Home Warranty did. Regarding customer reviews, First American Home Warranty reviews are slightly more positive, on average, than Choice Home Warranty reviews.

Home Warranty Reviews Comparison

Company Choice Home Warranty First American Home Warranty
Company Choice Home Warranty First American Home Warranty
BBB rating B B
BBB accreditation No Yes
Number of customer reviews on BBB webpage 1,429 reviews 1,824 reviews
Average Trustpilot customer review rating (out of 5 stars) 3.9 stars 4.0 stars
Number of customer reviews on Trustpilot webpage 10,788 reviews 4,958 reviews

Our Conclusion

Choice Home Warranty and First American Home Warranty both offer reputable home warranty plans at affordable prices. If you’re looking for basic coverage, consider Choice Home Warranty, but if you want protection for items that have been improperly installed or maintained, First American may be a better option.

Before you buy a home warranty, we recommend getting free quotes using the panel below to help you decide which provider is the best fit for your home warranty needs.

Compare Top-Rated Home Warranty Providers

If you’re still not sure whether Choice Home Warranty or First American Home Warranty are right for you, take a look at other top-rated home warranty providers below.

Home Warranty Comparison Chart

American Home Shield The Home Service Club Select Home Warranty
American Home Shield The Home Service Club Select Home Warranty
Visit site Visit site Visit site
9.5/10 9/10 8.9/10
Overall Quickest Coverage Lowest deductibles
$39.99–$57.99 $45.95–$60.95 $36–$38
$75–$125 $95 $60–$75
B C B-
49 11 8
49 states (excludes Alaska) 49 (Not including CA) 46 states (excludes Nevada, New York, Washington, and Wisconsin)

To learn more about these home warranty companies, read our in-depth reviews:

Frequently Asked Questions About Home Warranties

Is a home warranty worth it?

A home warranty can be beneficial for homeowners because it protects them from paying expensive home repair costs when their systems or appliances are damaged from normal wear and tear. When a system or appliance needs to be repaired or replaced, you simply pay a small service fee of about $75 to $125 instead of paying thousands of dollars out of pocket on expensive repair or replacement costs.

What is the difference between homeowners insurance and a home warranty?

A home warranty protects your home’s systems and appliances from damage caused by normal wear and tear, while homeowners insurance protects your home when it’s damaged from a natural disaster or theft.

What is the waiting period on a home warranty?

For most home warranty companies, including Choice Home Warranty and First American Home Warranty, there’s a 30-day waiting period before coverage kicks in and you can submit a claim.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.