My water heater broke and I bought one from Lowes for $330 and opted for a Lowes contractor to install it for a base installation price of $300.
The new heater was just a tad shorter than the old one so they had to put in new copper pipes to accommodate it. They also increased the size of the vent to a 4", which I was told was due to code. These were considered upgrades and they ended up charging me an additional $500 to install it. Total install cost: $800.
My question is, was I ripped off? I watched them the entire time and they weren't exactly performing brain surgery by cutting the copper pipes and soldering them together. It took them about 2 hours to get everything done including bringing in/out their equipment. They made it sound like the job was really complicated when they were asking whether I wanted them to install it or not (meaning opt for the upgrade) I was left to believe it was something intensive. I have no handyman experience at all. If I was not ripped off, why does this cost so much?
I live in North New Jersey and the contractors were Bogush in Wallington, NJ.