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Rubber roof nightmare!

Let me first say that the house we now own was previously owned by the church next door and shows all the signs of having been maintained by a committee.

We have an odd roof that is almost a mansard, but lacks the ultra-steep pitch on the slope. The flat portion at the top has been covered (improperly) with a rubber membrane (which no local residential roofers touch). We have a serious leak that is causing, among other damages, the ceiling plaster in our 3rd floor to fall in.

It is critical that we find a roofer who will actually call us back and show up (two big problems with the 7 different commercial guys we've contacted). Any suggestions on who or how for western PA (north of Pittsburgh)?

We also would love to get ideas on what would be a more period-appropriate and lasting roofing surface for this flat portion, considering that we will ultimately want to reinstall the original roof access through the 3rd floor bedroom ceiling.

Any thoughts would be appreciated!

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