I have a GE GSL25JFPBS side by side refrigerator. I suddenly have a problem where my refrigerator is not cold enough and my freezer has frost buildup along the back. This happened once before about a month ago, and it seemed to have corrected itself. The problem has returned.
In my refrigerator, things are around 50 degrees. In the freezer, my meat at the bottom of the freezer seems rock hard, but my ice cream at the top of the freezer is soft. I understand that warm air rises and cold air drops, but in the past, I have never had this problem with the ice cream at the top. Both of my dials for the freezer and refrigerator were set to 5 on a scale of 1-warmest to 9-coldest
A week or two ago, I went food shopping and had the freezer packed pretty tight with food. I am wondering if an airflow issue initiated the problem. Last night, I pulled some food out and saw the orange glow of the defroster running, so I know that the defroster coils turn on. I moved some things around to help the air flow. I turned the knobs to 7 to increase the coldness last night, but things were not any better this morning.