Am about at wit's end. In May had a new Buderus boiler and indirect water heater installed - replacing the original 40 year old boiler and water heater. Dealer claimed that high efficiency
system "save you money". That Energy Star "translates to hundreds of dollars saved each year." How an indirect water heater was more
So you can imagine my shock when after reviewing monthly gas usage, it has increased each month (May, June, July, August, Sept, Oct, Nov, & Dec) since this new system has been in place. And no, we didn't jack up thermostat - new system was installed after heating season was over. Also have cold air blowing now from the heat-o-lator in the rec room - as opposed to hot air. Something is remiss.:eek:
Have contacted the dealer, who initially blamed the gas meter. Gas company came out and said there is no problem with gas meter. The gas guys alluded that perhaps this new system is too large for the house. And that could explain the increased gas usage. Another thought is the new system's indirect hot water heater (old system had a separate gas hot water heater) and its using more since we can't shut off the boiler like we used to during the summer months w/old system. Dealer believes the heat-o-lator system wasn't reconnected properly since there's an indirect water heater now. But he also hasn't sent anyone back out to correct.
Had only heard rave reviews about Buderus so am very confused by this increase in usage. Am extremely disappointed since its an expensive system to begin with, and now costing us more $$$ each month than the old system.
Any suggestions? The dealer has been out twice to check gauges.
Gas company reports no problems with their equipment. Dealer said he has contacted Buderus. The system is guaranteed for 1 year,
so am tempted to have it removed, get my $$$ back, and purchase a less expensive system.
PS - forgot to mention that we also heat with pellet stove. use approximately 2 ton a season.