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ice jam

i have a two flat in chicago with a flat roof and i have an ice jam in the gutter and down spout, how do i get rid of the ice fast so it does not damage my gutter and my 37 food cast iron down spout

Timothy Miller
Re: ice jam

Howdy, consider adding roofing heat tape into the down spout.
Make sure the opening from the roof is open enough to allow ater to exit readily. Sometimes the oepnin gets caked with roofing tat. Is there any extension on the bottom of the rain gutter pipe that is allowing the water to freeze in it and back up the roof water? With out photos thats my best shot...

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