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rhoover
How do I view episode videos?
rhoover

Could someone please explain how I can watch the episode videos, please? All I get is a black rectangular window. I am using Windows 8.1, Chrome browser. I wrote to the website admin but got no answer. Thank you.

Fencepost
Re: How do I view episode videos?
Fencepost

You will need to disable any adblockers. The site will not play videos unless it can load all the ads. :(

In my experience, it takes a long time for the page to load all the content (most of which seems to be advertisements), and the video is the last thing it loads.

rhoover
Re: How do I view episode videos?
rhoover

Thank you for your help! Just a simple note on the episodes page would sure make it easier for folks, wouldn't it?

Tom
Re: How do I view episode videos?
Tom

Does anyone alse find that the episodes start at the 1:30 mark and cut off the last several minutes as well? I've tried the first season episodes as well as the Acton Project, and they all do this. It's frustrating. I'm in the 30 day free trial period for TOH Insider, and this will affect my decision to continue the subscription. Thanks in advance.

Michael
Re: How do I view episode videos?
Michael

I have same issues with videos starting late and ending early. Very annoying.

Tristan
Re: How do I view episode videos?
Tristan

It's effecting all the Bob Vila and Steve Thomas episodes, they all start at 1:30 and cutoff at 24 minutes. Is someone on this website paying attention to our complaints? Multiple people have made this claim, it makes the episodes unwatchable. I'm using two different devices and it does the same thing.

Paul
Re: How do I view episode videos?
Paul

I contacted the support team about the issue about a week ago, and they replied that they are aware of the issue and working on it, but don't have an estimate date that it will be fixed.  It's really annoying that it hasn't been fixed yet!

Tara
Re: How do I view episode videos?
Tara

I've contacted support about this issue twice, and both times I was given the same answer - they know about the problem and are "working on it" but the fix is going to "take awhile".   As a paying Insider, its annoying enough that the onlive media player has been a mess for nearly two months, but the lack of ability to stream the 40th Anniversary special (after waiting through 40+ days of promotions for it) is the icing on the cake.

 

Tristan
Re: How do I view episode videos?
Tristan

I know what's going on and why this is happening. Seasons 1-3 are working again, they're editing out and removing the original This Old House theme song Louisiana Fairytale. The theme has been replaced with the late 90s and early 2000s theme. Everything else including WGBH and PBS idents are intact.

Paul
Re: How do I view episode videos?
Paul

Tristan, looks like you are correct, that's really disappointing.  The theme song is such a distinct part of those old episodes, I'm sure everyone who saw the older episodes as a kid associates Louisiana Fairytale with This Old House.  It definitely takes away from the nostalgia of the show.  I wonder if there was some copyright issue or something?

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