Their website has no information at all and other websites give conflicting info. I've tried emailing and I just don't have the patience to wait on hold any more, so I was hoping someone here might know how their program works.
They give you either 75% of up to $2000 ($1500) or 75% up to $2000 ($2000) towards insulation (their website and phone reps disagree on which, as do contractors) and they don't list what kind of insulation you can use. Nor if this applies to heating pipe insulation or only walls. They told me it was only blown cellulose through contractors, but then one of the contractors said fiberglass is also covered. It would be tough to insulate bare basement walls with cellulose... I was really hoping spray foam or foam board would be covered but all sources say no.
Anyway, I plan on taking advantage of this program. The caps are annoying, I may try to spread my insulation out over multiple years but it could take 3 or 4 years... (I have no insulation at all, and none on my steam pipes do either).
I can confirm there are no programs whatsoever, federal or local, for storm windows. That was my first purchase. I don't think they even qualify for loans, while less efficient options like replacements seem to.