I installed a new Rheem package A/C in one of the rentals 18 months ago. Our summer is not even here yet, and I have bad news: it quit.
Now this unit, listed at $4,000, is not just any A/C. Rheem is regarded as a top HVAC producer, just ask any A/C guy. A package unit is one that has heating and A/C all in one, mounted on the roof.
So what was wrong? It leaked R410 Freon gas, ran on empty for awhile, and as a result blew the compressor. I can't blame the tenant, can I? I can't blame my friend the installer whom I've known for 30 years, can I? I can't blame the dealer, where I've bought A/C supplies for years, can I?
Of course not. But I can blame Rheem, except that they told me to go fly a kite. Now Rheem is an American company. It's not like Carrier which just announced that it's moving production to Mexico. Rheem is made in the USA. In my book, it's now expensive, undependable and with despicable customer service the way they won't stand behind their product. My A/C guy tells me to relax, I tell him: I can relax on a window a/c, not a package a/c. I tell him: this unit should last 25 years, not 1.5. And more.
The dealer (a company that buys from Rheem and sells to contractors) is coming through. Not Rheem, the dealer.
Rheem won't do a thing. The dealer will. He ordered the same unit from Rheem and will give it to me at cost. It is supposed to arrive next week, thanks goodness the tenant understands and is willing to wait.
This is just an incident that is a slap on the face of all of us who are serious about "buying American" to save our jobs here. Yes, we are serious, but CEOs are not.
This is what Trump will be facing, should he be elected.