Home>Discussions>TOH-D MESSAGE BOARD TECH SUPPORT>Cutting off beginning and end of shows.
19 posts / 0 new
Last post
Dennis
Re: Cutting off beginning and end of shows.
Dennis

Same issues here. Just signed up last week so I could re-watch every project. Why doesn't anybody from TOH tech support at least comment on this thread? 

Lorenzo
Re: Cutting off beginning and end of shows.
Lorenzo

I've been having this same issue. Not sure exactly when it started but over the past 2 weeks or so I've noticed that the older videos start at 1:30 and end at 24:00. Even video's I've watched previously with no issue are doing it. I've tried changing over from my pale moon browswer to a chromium based browser and even Internet explorer but had the same problem. I played a few newer videos from season 40 of TOH and those worked just fine but I did notice that those episodes are all less than 24 minutes in length. Not sure if that matters but it is worth noting that they are shorter than the older episodes.

David
Re: Cutting off beginning and end of shows.
David
Jeff wrote:

Same issue here. I contacted support. They say they're aware of the issue and are extending my membership by a month to compensate for the problem. 

How did you contact tech support?

Philip
Re: Cutting off beginning and end of shows.
Philip

Wondering if tech support can chime in here. Being aware of the issue and fixing it are two different things...

Jeff
Re: Cutting off beginning and end of shows.
Jeff

Fixed for me as of today!

Billy
Re: Cutting off beginning and end of shows.
Billy

Did you have to do anything? I’m still having the same issue.

Jeff wrote:

Fixed for me as of today!

Lorenzo
Re: Cutting off beginning and end of shows.
Lorenzo

Still having this issue and it's been 2 months....I've been watching Ask TOH instead but I really wanted to watch some of the old projects before getting up to Ask TOH...I'm usually the patient type but I've got no response from customer service and no response in this thread...I'm about to cancel my membership.... This is a rediculous problem to have lasted this long and not get any response...

Tristan
Re: Cutting off beginning and end of shows.
Tristan

The reason this is happening is because they're in the process of editing the older episodes of This Old House to edit out and remove the original theme song Louisiana Fairytale, they're replacing it with the late 90s and early 2000s theme song. Which I think totally sucks and takes away from the nostalgia. Several seasons are working again after the edits. Maybe they should just shell out the money to pay whoever owns that song to be allowed to use it again, because the episodes don't feel the same anymore after the edits. This coming from a lifelong fan who's 31 years old and has been watching since I was 3.

Pages

Sponsored Stories

TV Listings

Find TV listings for This Old House and Ask This Old House in your area.