In New York City, the owner is responsible for the curb valve. According to the city, we must use a licensed contractor to shut it off. We can't just buy our own key.
We live in New York City in a co-op building. Our main water valve is broken. So are 3 sets of secondary valves that follow the main valve.
We hired a company that came to do the job. They went to the curb and tried to turn the curb valve. They couldn't do it. They indicated that the valve was corroded and broken. However, it seemed that the guy just didn't have the strength or courage to turn it.
Now, they want us to excavate the street, shut off the water main, then replace the curb valve and all of the valves following it. Does that sound right? Any ideas?
If we try to turn it, we might break it, and that would be a mess.