I hired someone to redo a big part of my kitchen; he made the cabinets and installed them, moved the sink, installed the countertops I picked out, etc. The problem: the countertops aren't flush with the walls; at the worst places, there is a full inch of space between them. The renovator is acting like this isn't abnormal; he says it's because the walls were so uneven, but I can't believe the problem could be this severe. The old countertops fit against the walls; the renovator says it's because whoever installed them used a lot of caulking, lots of sanding, etc. He says he can move them, but then nothing will be squared off, the stove won't fit into its space, etc. I can't understand why he didn't tell me this when the problem came up.
I have a few questions. First, is this as big a problem as I think it is? Second, how could this happen? I think he must have made wrong measurements with either the countertops or the lower cabinets, but I can't be sure and he ain't sayin'. Finally, now what? He says I just need to build out the wall with drywall (and then tile) to meet the countertops; is this an acceptable solution? Since there will still be space between the cabinets and wall below the top of the lower cabinets, can I expect problems down the road (like insect infestation -- these are exterior walls)?
Thanks for any advice.