Vintage Doors (Hammond, NY) seems to be manipulating their web reviews. After a terrible experience with them, I was reading other web reviews (something I should have done before ordering), and I became curious as to why, although this company has bad reviews on most web sites (including the Better Business Bureau, Yelp, and YellowPages.com), they had glowing reviews on their FB page and on Houzz. I then looked at their FB reviews and realized that all their 5-star reviews were from employees! When I mentioned this on their FB page, they deleted the review feature from their FB page. I then looked at their reviews on Houzz and saw that they have 132 reviews, the vast majority of them 5-star. When I looked more closely, however, I saw that over 100 of those 5-star reviews were entered over the two-day period of November 30 - December 1st, 2015, and none of those reviews were from users who had a verified purchase from VintageDoors. It seems the company is unethically manipulating the on-line reviews they can control.
Some of the web reviews from other customers mention that Howard Demick, the CEO, personally threatened them if they wrote a negative review. All of the negative reviews share the same theme—abusive treatment by Howard Demick. My experience with Howard was similarly disconcerting, as he attacked me personally—including my character and my profession—rather than staying focused on the concerns I expressed with the product and customer service in question.
Watch out for Vintage Doors (Hammond, NY).