We all know that scratch-and-dent appliances are cheaper. But the same goes for furniture, including sofas and dining sets, and rugs at many big-box and independent stores—and there's a good chance the blemish won't be visible or that it can be easily repaired. "The products in our as-is department mainly come from room displays, so you can find just about anything in the store," says IKEA's Janice Simonsen. "Discounted furniture consistently comes in and out." Other stores may have an area dedicated to returns, such as custom curtains that didn't meet a customer's expectations, or new items that can't go back on the sales floor because they are missing their original packaging.