Homeowner says: We thought we would buy all the plumbing parts online. This will be a great way for you not to be bothered and we can save there. We'll probably do the same with the electrical.
Contractor says: I think a collaborative effort between the owner and the contractor is essential for a successful project.
Contractor thinks: So the materials arrive, they don't work and have missing parts, and all I have is a website to try to work all this out—and no percentage on the materials.