contractor and builders working together
Photo: Alexandra Bandon
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6. Assuming Your Employees Know What You Mean

Mike Donnelly, known as The Swede, worked for me until he quit one day in a huff. I'd given him vague instructions about how I wanted the window in the living room trimmed out. I made a quick sketch on a drywall scrap, and then I'd left to go and do something that I thought was more important. When I got to the house the next morning the trim wasn't what I thought I'd told Mike to do. We discussed it, rather heatedly, and I won because I was the boss. We discussed it, very heatedly, and I lost because The Swede quit.

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